Terms of Service

These terms govern your use of the Scoreflection app, this website and the community forum. The German version is the binding one; this English text is a translation for convenience.

1. Who you are contracting with

Your contract is with:

Scoreflection
Laura Steffan
Quellenstr. 7a
70376 Stuttgart
Germany

Email: legal@scoreflection.com

If the contracting party changes because we continue the service through a company, section 14 applies.

2. What Scoreflection is

Scoreflection is an app for reading, practising and hearing sheet music. The free part covers the score library, importing your own files, playback, the metronome, the tuner and the practice games. The paid plans add practice that listens back: scoring of your playing, practice plans, history and the editing tools.

The shared score library holds public-domain works. We host it so that it stays public domain, not to claim rights in it.

Two parts of the service are machine-learning models: one listens on your device while you play, the other reads a photograph of printed music on our server. Section 10 says what that means for you; the privacy policy says what happens to data on the way.

3. How a contract comes about

Downloading the app and using the free part costs nothing and needs no account. An account exists once you register and confirm your email address.

A paid subscription is concluded on this website. You choose a plan, see the price, the term and the renewal before you submit, and the contract comes about when you place the paid order and we confirm it by email. Payment runs through our payment provider Stripe, whose payment terms also apply to the payment itself.

4. Account and age

Most of Scoreflection needs no account and carries no age condition. Where an age does apply, it is this:

• The community forum is for members aged 16 and over. Joining requires an age declaration, a real name that we hold privately, and a forum nickname of your own choosing.
• A paid subscription requires the legal capacity to enter into a contract — generally age 18, or a younger person acting with the consent of a parent or guardian.
• An account may be set up by a parent or guardian on behalf of a child.

Keep your credentials to yourself. If you notice somebody else using your account, tell us — we will lock it and help you back in.

5. Prices and payment

Free

€0 forever

Practice

€8 per month

In accordance with Section 19 of the German VAT Act (Kleinunternehmerregelung), no value added tax is charged or shown.

These are final prices. A paid plan runs for one month and renews for another month at a time until you cancel.

Billing is in advance for the month ahead. If a payment fails we try again and let you know; if it keeps failing, the paid part pauses until the payment arrives. The free part keeps working either way.

6. Term and cancellation

A paid plan runs for one month and renews by a month at a time. You can cancel at any time with effect from the end of the current month — no notice period, no reason needed. You keep paid access until then.

The simplest way is the cancellation button: Cancel your contract here. It is in the footer of every page, needs no sign-in, and leads straight to the form. These work just as well: in the app under Account, from your subscription management page, or simply by email to the address in section 1. We confirm the cancellation in text form, naming its content, the date and time it reached us, and when it takes effect.

If you delete your account, any running subscription is cancelled first.

We may cancel with 30 days' notice. For good cause — in particular serious or repeated breaches of section 9 — we may cancel immediately; we then refund paid but unused time pro rata.

7. Right of withdrawal for consumers

Instructions on withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal you must inform us of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post, or an email):

Scoreflection
Laura Steffan
Quellenstr. 7a
70376 Stuttgart
Germany
legal@scoreflection.com

You may use the model withdrawal form set out below, but it is not obligatory. To meet the withdrawal deadline it is enough for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Model withdrawal form

(If you wish to withdraw from the contract, please complete this form and send it back.)

To the postal or email address given in section 1:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the supply of the following service (*)
Ordered on (*)
Name of consumer(s)
Address of consumer(s)
Signature of consumer(s) (only if this form is notified on paper)
Date

(*) Delete as appropriate.

8. Your content

What you import, record, annotate or post in the forum stays yours. You grant us only the simple right to store and display it as far as running the service requires. Forum posts are publicly visible; that is what a forum is.

You are responsible for the rights in what you import. Photographing or scanning printed music is not always covered by private-copy rules — in Germany sheet music is expressly excluded from them (sec. 53 (4) UrhG) — so import only what you may: works in the public domain, your own, or music you have the rightsholder's permission for. We do not check what you import for yourself; we do check what you donate.

If you donate a score to the shared library, you confirm that the work is in the public domain or that you hold the rights, and that it may be used by everyone from there. We review donations before publishing and refuse anything that does not look public domain to us. If you delete your account, a published donation stays in the library, no longer attributed to you.

Photographs of printed music you send to be read stay your business: we do not store them, do not publish them, and train nothing on them.

The app itself, the website, our models and the Scoreflection name are ours. You may use them, but not resell them, reverse engineer them, or build a competing service on top of them.

9. Acceptable use

Not acceptable:

• uploading copyrighted sheet music you hold no rights to;
• harassing, threatening or exposing other people;
• attacking or overloading the service, or circumventing its security;
• sharing, reselling or scraping access;
• impersonating somebody else.

Child sexual abuse and exploitation is prohibited absolutely and without exception. We remove such content, close the account and report it — see the child safety standards. You can report any of it directly in the app or in the forum.

10. What the models can and cannot do

Both models produce estimates, not truths. The score reader reads printed music well and handwriting badly; it misses marks and occasionally invents them. The practice listener judges what the microphone picks up — an out-of-tune instrument, a loud room or an unusual instrument all move the result.

Results a model produced are marked as such in the app. Check a transcribed score against the original before relying on it. Scoreflection is a practice tool and not a substitute for music lessons; what we owe you is the tool, not a particular result from using it.

11. Availability, updates and changes

We run the service with the usual care but do not owe uninterrupted availability. We take it down briefly for maintenance now and then, and announce that when it can be planned.

You receive the updates needed to keep the service in conformity with the contract, including security updates, for as long as your contract runs. They reach you as new versions through the store you installed the app from. What that covers, and how to report a vulnerability, is on the security page.

We may develop the service further. Changes that go beyond maintaining conformity and that affect your use more than negligibly will be announced in text form at least 30 days in advance; you may then cancel free of charge before they take effect.

12. Warranty and liability

Your statutory rights in respect of defects in digital products apply. Nothing here restricts them.

We are liable without limitation for intent and gross negligence, for injury to life, body or health, under the Product Liability Act, and to the extent of any guarantee we have given. For slightly negligent breach of an obligation whose fulfilment makes the contract possible in the first place and on which you may rely, our liability is limited to the foreseeable damage typical of this kind of contract. Otherwise we are not liable.

The scores you import stay on your device. We keep no copy of them, so if you lose the device we cannot restore them — keep your own backups. The backups we do run protect the service and what you have entrusted to it, such as your account and your forum posts; they are not a copy of your library.

13. Changes to these terms

We may change these terms, for instance when the service or the law changes. We announce changes by email at least 30 days in advance and say what is changing. If you do not object before they take effect they are deemed accepted, which we point out in the announcement. If you do object, a paid contract ends when the change takes effect and we refund paid but unused time pro rata.

14. Transfer of your contract

The provider is entitled to transfer the rights and obligations arising from this contractual relationship to a limited liability company (GmbH), provided that the provider holds a significant interest in that company or that the business is contributed to that GmbH by way of transformation or contribution. The contract passes over unchanged: same plan, same price, same term and same conditions. The company taking over steps into the provider's place with all rights and obligations, including claims that have already arisen.

The provider will inform the customer of such an intended transfer of contract in text form (for example by email) at least four (4) weeks before the intended transfer date. The notice names the company taking over, its address and register entry, and the intended transfer date.

In the event of a transfer of contract, the customer has the right to terminate the contract extraordinarily with effect from the date of the transfer. That termination is free of charge for the customer, and the provider refunds paid but unused time pro rata. If the customer does not object to the transfer within four (4) weeks of receiving the notice in text form, and in any case by the transfer date at the latest, their consent to the transfer of contract is deemed given. The customer is expressly reminded of this period and of the consequence of remaining silent in the notice itself.

The data needed to perform the contract passes with it: the customer's account, their subscription and the billing. From the transfer date the company taking over is responsible for it and bound by the privacy policy; if anything there changes, the provider says so beforehand. If the business passes by universal succession instead — a spin-off under the German Transformation Act, for instance — the transfer happens by operation of law, and the customer is informed beforehand in that case too.

The customer may transfer their rights under this contract to a third party only with the provider's consent.

15. Final provisions

German law applies. If you are habitually resident in another EU member state, the mandatory consumer protection provisions of that state remain unaffected.

We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board. The European Commission's online dispute resolution platform was discontinued on 20 July 2025.

If any provision is invalid, the rest remains in force.

Questions about these terms go to the email address in section 1.